The results are in for the Prince William County Police Department’s (PWCPD) most recent Community Satisfaction Survey.
The questionnaire, which was performed in December, must be carried out every two years for the police department to maintain its accreditation with CALEA, according to a release from the PWCPD.
“The results provide another opportunity for our agency to receive feedback on the delivery of police services and how we are doing,” the release stated. “Surveys are another tool to help guide decision making on where we need to focus our resources to improve police services.”
Research and consulting firm Issues + Answers did the survey, which focused on nine areas: Quality of Life, Overall Performance of Police Department, Courtesy & Helpfulness of Police Officers, Promptness of Police Department, Fair Treatment by Police Department, Information & Crime Prevention Programs, Police Attitudes & Behaviors, Animal Control, and Neighborhood Safety.
Officials conducted more than 825 English and Spanish phone interviews.
Here is more information about the Community Satisfaction Survey results for each category, according to the survey:
The full Police Department Community Survey Final Report is available online. It can also be found through the PWCPD website.
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